Shipping policy

 

Shipping: At PetCare Labs we take immense pride in our unwavering efficiency and unwavering dedication. Our primary goal is to ensure swift delivery of your items, striving to process orders promptly within 1 to 2 days, excluding weekends and holidays. Currently, our estimated delivery timeframe ranges from 6-13 business days, allowing you to enjoy your purchases in a timely manner.

Returns: At PetCare Labs, we gladly offer a flexible return policy to ensure your utmost satisfaction. You have a generous window of 30 days to initiate a return or exchange. We understand that customers may wish to test the product before making a decision, however please note that we are unable to accept products that have been used beyond this period or outside of our 30-day return policy. In such cases, the items will be returned to you.